FAQs
Why 8Greens?
Simple, we have 8 REAL Greens in all of our 8Greens products. Our founder, Dawn Russell has handpicked these essential greens which are taken straight from the farm, freeze-dried to preserve all the vitamins and minerals, dehydrated and blended into all our superfood 8Greens tablets. 8Greens was created by Dawn to help people prioritise their nutrition no matter how hectic their lives become.
Why should I take 8Greens?
Our goal at 8Greens it to get more greens into more people every day. 72% of UK adults and 82% of children (5-15 years old) don’t get their recommended 5 a day (NHS Health Survey 2018).
How do I take an 8Greens tablet?
Drop one tablet in 240 ml of liquid, dissolve and drink.
Can I take multiple 8Greens products in combination with one another?
Yes, you can use 8Greens products in conjunction with each other to meet your daily requirements. It is advisable to consult a healthcare professional to discuss your supplement routine.
Can I take 8Greens if I am pregnant or nursing?
If you are pregnant or nursing, are on medication, or have a medical condition, please consult with a qualified healthcare professional before starting any new supplements.
Can I take 8Greens if I am already taking other supplements?
We recommend consulting your health practitioner before adding 8Greens to your daily routine.
Can I give 8Greens to my children?
Yes, 1 serving size from ages 4 and up. Always consult a health practitioner to discuss your supplement regimen
Is your packaging recyclable?
Yes. The tubes, caps and cartons are recyclable. Please refer to your local community guidelines for recycling.
Is 8Greens a meal replacement?
Food supplements are intended to supplement the diet and should not be used as a substitute for a varied diet.
What is used to make 8Greens Effervescent Tablets taste sweet?
8Greens contains a small amount of the natural sweetener stevia. Our primary goal with 8Greens is to provide people with an easy and delicious way to increase their consumption of these most important greens. Sadly, the raw green components of 8Greens (Spinach, Kale, Blue Green Algae, Spirulina, Chlorella, Barley Grass, Wheatgrass and Aloe Vera) have a very strong taste on their own. This is why most “green juices'' you buy in stores or at juice bars contain large amounts of sugar and/or other ingredients (like apple juice) to mask this strong taste of the green ingredients.
We at 8Greens decided that stevia is the best option to sweeten the taste without adding a significant amount of sugar. Stevia is a sugar substitute extracted from the leaves of the plant Stevia Rebaudiana, which has been used as a natural sweetener by the Guarani people of Brazil and Paraguay for at least 1,500 years.
Stevia is 150 times sweeter than pure sugar, allowing us to use a minimal amount to achieve the same great taste. With 8Greens, you’re getting essential greens in a great-tasting drink, without the additives and sugar of store-bought green juice.
Why do your products contain sorbitol?
We use a very small amount of sorbitol to help bind and enhance the taste of our 8Greens tablets. There is less than 1 gram of sorbitol in an 8Greens tablet which is significantly less than the amount commonly found in a single stick of sugar-free chewing gum.
Does 8Greens contain caffeine?
8Greens Mega Energy and 8Greens SKIN both contain caffeine.
Our 8Greens Mega Energy blend consists of 100mg of natural caffeine which is equivalent to one cup of coffee.
8Greens Skin contains a small amount of caffeine, no more than 5mg per tablet, due to the Organic Green Matcha Tea; this is less than the amount commonly found in decaf tea or coffee.
If you have any specific concerns, we recommend discussing them with your health practitioner or a qualified healthcare practitioner. All other 8Greens products do not contain caffeine.
Can I take 8Greens if I am vegan/vegetarian?
All of our products are suitable for vegans and vegetarians except for 8Greens Skin Tablets & Detox Tablets.
How is 8Greens gluten-free when it has barley in it?
All 8Greens products are gluten-free. They do not contain any of the seed material from barley grass or wheatgrass. We adhere to the UK regulations for food supplements governed by the Food Supplements Regulations and the Food Safety Act. If you have any concerns, we would recommend consulting your health practitioner before taking any new supplement.
Does 8Greens contain dairy?
8Greens does not contain any dairy.
Does 8Greens contain nuts?
8Greens products do not contain peanuts or tree nuts. If you have any concerns, we advise consulting a health practitioner.
What do I do if I have an adverse reaction to your product?
In case of an adverse reaction contact us by calling 001-844-289-6984. The Medical Line is available 24/7 to answer health-related questions.
What are the benefits of Subscribing to subscription?
Our Subscription Program is designed so you never forget or worry about getting your greens and vitamins. 8Greens delivered straight to your door at the frequency you choose.
To Learn more information, check our Why Subscribe Page or How to Manage Your Subscription Page
How do I create an account?
After placing your subscription order and receiving the confirmation email, you will also receive an account activation prompt. Follow the easy steps to complete the setup.
How do I login to access my account?
To access your account, enter your e-mail address, password and click “Sign in.” If you have forgotten your password, click on the "Forgot your Password?" button on the login page.
How can I make changes to my account?
To make any changes to your account, please log in and click under Manage Subscription. From there you can swap products, change the frequency, update credit card details and change your delivery address.
Can I cancel my subscriptions at any time?
You can modify, skip or cancel your subscription on the “Subscriptions” section of “My Account”. You can also contact us at hellouk@8greens.com.
What if I am missing an item/received the wrong item in my order?
Sometimes, mistakes happen and we’d like to apologise if we’ve made one.
Please email our customer care team at hellouk@8greens.com with the following details:
The email you used to place your order.
Subject Line: “Missing Item in Order” or “Wrong Item in Order”
Your order number, the item that is either missing, OR; the item that was incorrectly sent to you & the item that you should have received.
Once our team receives and reviews your email, they will reach out with next steps and follow up with our warehouse to investigate.
What can I do if I didn’t receive my order confirmation email?
Please check your junk and spam folders. Not there? Please email our customer care team at hellouk@8greens.com with the following details:
The email you used to place your order
Subject Line: “Didn’t Receive Confirmation Email”
Your order number
Once our team receives and reviews your email, they will reach out and do their best to assist you.
Where can I buy 8Greens?
8Greens is available here on our website for all orders (including international).
8Greens is also available at the following retailers:
Planet Organic
Selfridges
Harrods Beauty
Sarah Chapman
What payment does 8Greens accept?
We accept all major credit cards including Apple pay,Shop pay, Google pay, PayPal, Visa, MasterCard, American Express, Discover, Diners Club, Maestro. We do not accept cash, personal checks or money orders. Payments on this website will be processed immediately.
Can I track my order?
Once the order is processed, you will receive a confirmation email, which will include a tracking number. You can use this information to track your order. Feel free to email hellouk@8greens.com with any questions about your order.
Do you ship to PO addresses?
Yes we deliver to all PO addresses, but delivery could be delayed.
Do you ship overseas?
For Worldwide shipping please visit our US website at 8Greens.com
Can I return my order?
We hope you love 8Greens, but we understand that sometimes things just don’t work out. If you are not completely satisfied with your order, please email hellouk@8greens.com.
My product arrived damaged. How can I return it?
No worries, we’re here to make this right for you. Please reach out to us by email at hello@8greens.com, please provide us with your order number and photos of the damaged item. Once our team receives and reviews your email, they will reach out with next steps.